We’re writing an article on how to switch payment gateways for Paid Memberships Pro. In the article, we want to help site owners with the best practice way to get old members moved to the new gateway. One option is to cancel everyone and ask that they buy again through the new portal. Some sites, (more…)
12 Tips For Planning a Remote Team Retreat
At some point (hopefully sooner than later), teams will be able to resume large-scale, in-person retreats and meetups. We’ve learned a thing or two about coordinating a remote team retreat and want to share with other people considering an event for their team.
No matter the size, budget, or location, these tips should help you plan your event.

Running Experiments in a Recurring Subscription Business
Experiments have the power to make a huge difference in how you run a subscription business. With that power comes the flip side: the potential to damage your brand, compel you to try unethical things, and maybe even lose you a lot of money.
This article explains experimentation and shares the key experiments I’ve run over the last 10 years leading Paid Memberships Pro. My goal is to help you identify one experiment to run in the next 30 days for your subscription website.

How can WordPress plugin authors disrupt harassment and fight abuse through code?
I recently participated in a panel discussion on Fighting Online Harassment in WordPress. Coordinated by Matt Cromwell, Co-Founder and COO at GiveWP, the panel aimed to continue the conversation about online harassment, which recently became more personal for the WordPress community through Mika Epstein’s experiences shared on her personal blog. You can watch a replay (more…)
Get Set Up For Black Friday: Open Office Hours
How to Plan a Profitable Black Friday Cyber Monday Promotion
Today’s online businesses are gearing up for one of the biggest Black Friday Cyber Monday weekends ever. This series will help you fast track the sale planning and setup phase—with a few hours of reading and prep work, you will be set to #DoBetterOnBlackFriday and throughout the holiday shopping season.

When Is Black Friday This Year?

Last Friday of November
Usually, Black Friday falls on the last Friday of November every year.
How Can I Hide My Sale From Current Customers?
If you are running Sitewide Sales on your membership site, you may want to hide your active sale from current customers. In this post, we share the reasons you want to do this and how you achieve it with Paid Memberships Pro. Hiding a sale can help cut down on support requests from existing members (more…)