For user support (“how can I do this?”) and technical support (“this seems broken”), open a ticket in our Support Area. The Support Area is only for customers who have purchased the Sitewide Sales plugin.
Try to help yourself first by reading through the Sitewide Sales documentation.
Rather send us an email? Use our contact form. Unless we are expecting your email, we may not be able to reply in a timely manner. If you have a “support-related” question, please use our Support Area.